Our talent pool is the Group’s greatest asset and we owe our success to our staff around the globe
The performance management system within the Group continues to be a good interactive management tool. The competency framework within the system sets out the key behaviours that we feel are important for all of our employees to work towards and includes such skills as communication and decision making. The system also allows us to analyse any training needs and to identify those employees that are keen to progress within the Company so that we can then add to our succession planning programmes.
Developing skills is an important initiative for the Group with structured training programmes in place. These assist us in identifying colleagues who could step up and be considered for alternative roles within the Company. Once candidates are identified, their training needs are put in place. This could be one of the specific training programmes we have developed, or could be more specific skills training where we would source the most relevant training course to fulfil the training need.